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If you are not happy with your purchase of a painting you can return it, assuming it is in perfect condition. You will be responsible for the cost of returns & to ensure the painting is returned to me in good condition.
Please let me know as soon as possible if you receive a damaged parcel or painting. If the parcel arrives and the packaging appears to be badly damaged then please make some form of documentation on the delivery note, before opening the packaging. If possible try to open the damaged packaging in the presence of the carrier. If you are unable to, then sign for the goods as “Damaged package, uninspected goods”, so that in the event of a claim against the carrier, both parties are aware where the responsibility lies. Please contact me in the event of any damage so that we can sort this as soon as possible.
All my work has been created with love & care & I am always mindful of the quality of work wanting my customers to enjoy the painting for the long term. I sign all my work on the front of the painting & can provide a certificate of authenticity if requested.
Customs, VAT or other taxes might be payable on imported art. The buyer will be responsible for any additional costs like these.
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When you join my mailing list I will use your name and email address to send you regular updates of my art business such as; information about new paintings, new workshops, exhibitions, my own products such as books and cards, courses etc.
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If you have any questions about your data and your privacy, please do not hesitate to contact me.
© 2020. Victoria Brown